Learn how iCONN Systems utilizes their six step Custom Engineering process to re-engineer an existing product for a fire protection and safety equipment manufacturer
iCONN Systems was engaged by this customer due to their existing supplier’s inability to meet criteria related to quality, service and delivery. The customer was constantly put into a line down situation. Their existing supplier could not produce enough good products in order to support their demands.
iCONN Systems re-engineered the product to be reverse-compatible and intermateable with our customer’s existing product. This allows the customer to maintain a single SKU in their system for production and replacement of warranty issues in the field.
iCONN Systems utilized our advanced knowledge to design for manufacturability. We developed a repeatable process, took out unnecessary variability and increased throughput. This process enabled iCONN to provide our customer a superior product in reduced time at a lower cost. We took our service one step further and worked with our customer to eliminate their operational constraints. Our customer’s throughput was significantly improved by redesigning, engineering and manufacturing test equipment for their test requirements.
iCONN Systems design was favorable to our customer as it provided an initial 10% price reduction from their original product. Then through more efficiencies related to materials and operational enhancements iCONN was able to provide an additional 15% over the following two year period equaling a 25% total cost reduction.
We also designed and managed an inventory program to meet our customer’s specific needs that enabled us to ship product at any time and on time. This prevented line down situations that the current supplier caused on a daily basis due to lack of product and/or poor quality.
iCONN Systems is always willing to invest with our prospective customers. We re-engineer and design to manufacture to eliminate line down situations, decrease warranty claims by designing robustness into the connector solution, reduce cost, and we continuously look at ways to increase customer throughput by utilizing lean practices or conducting Kaizen events off-site. We do not stop there, and we did not stop for this customer either. We offered continual improvement to their product by redesigning their cable to provide a more robust, user-friendly cable that was still required to inter-mate with the initial design. This provided even more cost savings and durability
The customer was pleased with the redesign of their prototype. iCONN System’s engineers were able to take our customer’s concept and improve upon the design to improve accuracy, size, and functionality, all while reducing overall cost.
iCONN System’s design engineers actively pursue new ways of applying various types of overmold processes, techniques and materials to develop new products that reduce costs and out-perform traditionally assembled products.